Refund policy
Refund Policy
At The Honeyed Hen Farm, all items are made and prepared in small batches with care. Due to the nature of our products, we have the following policy:
Baked Goods
All baked goods are final sale. Because these items are perishable and made to order, we do not accept returns or offer refunds.
Honey
If your honey arrives damaged during shipping, please contact us within 48 hours of delivery. Include a photo of the damaged item and packaging, and we will gladly offer a replacement or refund.
We are not responsible for damage reported after 48 hours or for issues caused by incorrect shipping information provided at checkout.
Local Pickup Orders
All local pickup orders are final sale. Please inspect your items at pickup.
If you have any questions or concerns, please reach out—we’re always happy to help.